When you create an account we email you a six-digit code. Type it into the boxes on the sign-up screen to confirm your email address.
If the code doesn't arrive: check your junk or spam folder first, and make sure you're looking at the address you actually signed up with. The email arrives within a minute or two; if it's been longer than five, request a new one.
If the code is rejected, make sure you're using the newest one. Requesting a new code cancels the previous one, so an older email in your inbox will no longer work.
Forgotten your password? Press Forgot password? on the sign-in screen and enter your email. The email we send has a code and a Choose a new password button. In an up-to-date GigSpace Artist or Agent app, type the code into the app with your new password; on the website, press the button. Use one or the other, not both: whichever you use first stops the other working.
Have more than one act in the Artist app? If you've forgotten the password of an act you switch to, reset it on the website: the app's Forgot password? is on its sign-in screen, which you won't see while another act is signed in. Go to app.gigspace.ie/stage-login, press Forgot password? and enter that act's email. Then, in the app, open Your acts from the act card on Home, press Link an existing account (or Link another account) and sign in with that act's email and the new password.
Still stuck, especially if you're locked out entirely, contact us. Being unable to sign in is something we treat as a real problem, not a nuisance.