Why you're asked to confirm twice

GigSpace asks you to re-confirm each booking twice: once in the week before the gig, and again on the day. Each one is a single tap.

It exists because the worst thing that happens in this business is a venue with no act at eight o'clock and nobody knowing until then. Two taps prevent most of it.

The one on the day is the one that counts. The week check-in is a heads-up for your agency: if you miss it, nothing happens to your booking, and you'll be asked again on the day. Your agency may send you a reminder to confirm; it opens the same Confirm button.

If you don't confirm on the day in time, the agency is told, and GigSpace may cancel your booking and offer the gig to someone on the agency's backup list. You'll be notified if that happens.

Confirming means you intend to be there. If something changes after you've confirmed, cancel through the app straight away; that's far better than not confirming and letting it lapse.

Check-in prompts can't be muted. That's on purpose.

More on this

Didn't answer it? Email info@gigspace.ie. If it's about a specific booking, the fee, when you're paid, why a gig changed, message the agency instead; they arrange the booking and they'll answer faster.